Microsoft Dynamics 365 Work Experience

Overview

Hands-on experience working with Microsoft Dynamics 365, focusing on business process automation, customer engagement, and AI-powered solutions using Copilot Studio.

Key Responsibilities

• Configured Dynamics 365 modules for business workflows
• Built AI-driven chatbots using Copilot Studio
• Integrated Power Automate flows with Dataverse
• Supported users and tested solutions across environments

Tools & Technologies

• Microsoft Dynamics 365
• Copilot Studio
• Power Automate
• Dataverse
• Azure Active Directory